Privacy Policy

Information We Collect

When you use Dokyumi, we collect the following information:

• Account Information: Email address, name, and billing details when you create an account
• Documents: Files you upload for processing (temporarily stored during processing)
• Usage Data: API calls, extraction counts, schema configurations, and performance metrics
• Technical Data: IP addresses, browser information, and device identifiers
• Communication Data: Support messages and feedback you send us

How We Use Your Information

We use your information to:

• Process your documents and provide extraction results
• Manage your account, billing, and API access
• Monitor usage and enforce rate limits
• Improve our service quality and accuracy
• Send important service updates and security notifications
• Provide customer support
• Comply with legal obligations

Document Security and Retention

Your documents are processed securely and are never stored permanently. Here's how we handle your documents:

• Documents are processed in secure, encrypted environments
• Original files are automatically deleted within 24 hours of processing
• Extracted data is stored only as configured in your schema settings
• We do not use your document content for training or improving our AI models
• Document content is never shared with third parties except as required by law

Cookies and Tracking

We use cookies and similar technologies for:

• User authentication and session management (via Supabase)
• Basic analytics to understand how our service is used
• Remembering your preferences and settings

You can control cookie settings through your browser, but some features may not work properly without essential cookies.

Third-Party Services

We use the following trusted third-party services to operate Dokyumi:

• Supabase: Database hosting, user authentication, and real-time features
• Stripe: Payment processing and billing (PCI-DSS compliant)
• Vercel: Application hosting and content delivery
• Anthropic: AI-powered document extraction and analysis

These services have their own privacy policies and security measures. We share only the minimum necessary information with these providers.

International Data Transfers

Your data may be processed and stored in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correct: Request correction of inaccurate personal data
• Delete: Request deletion of your personal data
• Portability: Request export of your data in a portable format
• Restrict: Request limitation of processing under certain circumstances
• Object: Object to processing based on legitimate interests

To exercise these rights, contact us at support@dokyumi.com. We'll respond within 30 days of receiving your request.

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable laws.

Children's Privacy

Dokyumi is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at: